Mr. Kos serves as the senior director of revenue cycle application support and EHR access for Baptist Health, leading a technical team that manages critical functions such as patient flow, scheduling and revenue integrity across six hospitals and numerous patient access points. Since joining in May 2022, he has been instrumental in the successful enterprisewide implementation of the EHR system and has overseen multiple upgrades, stabilizing front-end and back-end revenue cycle operations within months. Mr. Kos has enhanced charge capture by 115% above baselines and improved payment variance from $6 million to $117 million, while also reducing staffing needs through the implementation of prior authorization optimization. His leadership has resulted in nine project implementations aimed at improving patient experience and operational efficiency, earning Baptist Health recognition as a top quartile performing revenue cycle support team within the Epic community. He has earned accolades for automation initiatives that save over 846 hours weekly.
