Dr. Lupu, a hospitalist and executive in clinical informatics at the nation’s largest rural health system, is board certified in internal medicine. She leads a team of five physician informaticists from multiple different specialties, whose work enhances the clinician experience through decision support tools, team-based care, clinician education and the optimization of workflows. She has overseen the successful integration of several AI tools, which serve to improve efficiencies in the EHR and standardize procedures that reduce extraneous work for clinical staff. Under her leadership, Sanford Health recently launched an AI pilot to categorize patient-initiated messages that may be related to prescription refills, scheduling or form completion. The new tool will help reduce inbox workload for clinicians and allow them to better focus on clinical and urgent messages that require their expertise and immediate attention.
