Ms. Benefield, a key leader at BayCare Health System, oversees systems, training and data integrity for the patient financial solutions division and various clinical departments. She ensures the efficient execution of policy and procedure, system standardization and automation across hospitals, medical groups and ambulatory services. Under her leadership, BayCare has implemented several revenue cycle systems, streamlined training and improved patient billing processes, enhancing both financial operations and patient experience. Ms. Benefield’s efforts in automation have optimized workflows, reducing manual tasks and redeploying 52 team members to new roles. Her team of 80 has successfully trained over 2,400 employees, contributing to strong financial performance, including a 101.5% net revenue collection rate and maintaining an average of 38 days in accounts receivable. Ms. Benefield brings over 20 years of experience to the role.
