Dr. Lord leads revenue cycle optimization, EHR governance and clinical documentation at Regional One Health, blending clinical expertise with strategic informatics. He recovered over $35 million by revamping peer-to-peer reviews and boosted coding and documentation accuracy across departments. His work on the 2023 evaluation and management changes resulted in a 21% revenue increase for hospitalists and 34% for trauma surgeons. Dr. Lord co-founded the hospital’s physician advisory group, aligning IT workflows with frontline needs and reducing alert fatigue. As an educator and principal investigator, he champions innovation in precision medicine, leading one of the largest adult genomic biorepositories in the region.
