Ms. Popma leads all client onboarding and service implementation initiatives at Advantum Health, designing structured programs that drive consistency, alignment and results across the organization. Her accomplishments include reducing client onboarding to an average of 32 days, achieving 60-day Epic implementation timelines and streamlining prior authorization workflows to a 17-day turnaround. Ms. Popma collaborated with developers to integrate AI-powered processes into medical record management, setting a new standard for operational efficiency. She also serves on multiple leadership committees within the company, where she contributes to strategic planning and process innovation.
