Mr. Kendrick leads Elevance Health’s commercial health benefits business with more than 30 years of industry experience and a leadership approach rooted in accountability, simplicity and execution. He’s guided by the belief that “all healthcare is local,” as well as a commitment to making healthcare more affordable, accessible and easier to navigate for customers and consumers. Under his leadership, the commercial business has delivered strong and sustained results, including a 99% national account retention rate for the second consecutive year, expansion into four new Affordable Care Act markets and a 97% national account client satisfaction score. The business serves 33 million commercial members through a No. 1-rated healthcare app, with the Sydney app earning a 79 Net Promoter Score and the largest, most innovative advocacy platform in the market driving a 94% customer satisfaction score. His teams help members manage complex and chronic conditions by negotiating lower prescription drug prices, reducing fraud and waste through advanced technology, and advocating for federal and state policies that improve access and reduce costs. Mr. Kendrick’s associates across his teams contributed more than 22,500 volunteer hours in 2025 in the communities where they live and work, and he is deeply committed to talent development, mentorship and cultivating a supportive workplace. He serves on the executive board of the Metro Atlanta Chamber of Commerce, has served as chairman of the Georgia chapter of the American Cancer Society’s CEOs Against Cancer Committee, and shares his expertise as a guest lecturer at Auburn University. Elevance Health has been recognized under his tenure as one of Fortune‘s “World’s Most Admired Companies” and “100 Best Companies to Work For.”
