Mr. Dalton founded Ovatient with the belief that healthcare should start where patients are and seamlessly connect them to the right clinical resources without compromising quality, safety or trust. His credibility is rooted in operational leadership at scale, having previously served as vice president of the virtual care enterprise at The MetroHealth System in Cleveland, where he led the development of virtual and at-home care strategy and helped design and launch hospital at home, remote monitoring and virtual maternity care programs during a period of rapid adoption. He carried those lessons into Ovatient, building a scalable operating model on Epic and MyChart that enables tight coordination between virtual and in-person care pathways and scaling the organization from concept to execution. Published patient experience results reflect the strength of this model, including an industry-leading Net Promoter Score of 72 and 97% of patients reporting they would use the service again. Earlier in his career, Mr. Dalton created and led the care innovation and community improvement program, securing over $1.6 billion in federal funding since 2017 for Ohio health systems to address opioid use disorder and population health challenges. He serves as board chair of Cultivate CDC and is a frequent national speaker on virtual-first care and health system innovation. Mr. Dalton was named one of Slice of Healthcare‘s “Top Digital Health Leaders” in 2025.
