Ms. Fong is a computer scientist and health economist who co-founded Elation Health and has built it into the largest AI-powered, clinician-first EHR and billing platform dedicated to primary care, supporting more than 36,000 clinicians caring for over 18 million Americans. She spent her teenage years working in her father’s small family medicine practice, developing the belief that technology should relieve burden rather than add to it, and that the physician-patient relationship is fundamental to good medicine. Under her leadership, Elation developed and launched “Note Assist,” the market’s first embedded, EHR-native AI documentation solution designed to keep physicians in control while reducing administrative work, with clinicians saving an average of 13 minutes per visit, 87% reporting higher-quality care, 87% experiencing less burnout and 75% saying they are rediscovering joy in their work. Beyond Elation, Ms. Fong has become a leading national voice on the future of primary care and AI in medicine, with a widely cited Harvard Business Review article making the economic case for investing in primary care as the foundation of a sustainable healthcare system, and ongoing advocacy through collaborations with the American Academy of Family Physicians, Primary Care for America and the U.S. Department of Health and Human Services. She has been a vocal proponent of designing AI “for trust,” insisting that tools must strengthen rather than erode the human relationships at the heart of care, and showing that innovation can be scaled while preserving clinical autonomy and empathy. Ms. Fong is a member of the Fast Company executive leadership board, and has received the Goldman Sachs “Most Exceptional Entrepreneur Award,” among other honors.
