Ozarks Healthcare, a 114-bed rural system, has become a national leader in EHR optimization, achieving top percentile rankings in the 2024 KLAS Arch Collaborative survey through its physician- and nurse-focused training program. Led by its CMIO, the organization boosted its net EHR experience score by nearly 50 points since 2019, reflecting major workflow improvements and high staff satisfaction. Ozarks also earned two KLAS “EHR Experience Breakthrough” awards and a 2024 gold medal from Health Quality Innovators for its data-driven performance. Community impact is a cornerstone of Ozarks’ mission, with initiatives like the “Inside Track” program and “MAS*H Camp” preparing local high school students for healthcare careers. The system also invested in critical equipment through its foundation, including a portable ultrasound to improve infusion care for cancer patients, and offered free sports physicals to student-athletes.
