Carilion Franklin Memorial Hospital is a growing rural healthcare hub, with more than 325 employees that recorded more than 23,000 emergency department visits in 2025. Over the past several years, the hospital completed a multi-million-dollar expansion and renovation, adding more than 5,000 square feet of space, upgrading recovery rooms and sterile processing areas, launching its first in-house pharmacy, and adding a second ultrasound room that has reduced backlogs and improved emergency department and inpatient wait times. A robotic surgery program introduced in 2024 has driven significant surgical growth, and the hospital now supports more than 25 surgeons. Neurology services have grown from one to four exam rooms with increased electroencephalogram availability and the addition of the region’s first neurology clinic. In early 2026, a new pediatric clinic with on-site lab and radiology services opened on the third floor of the hospital’s medical office building, and a new administrative building and expanded parking have improved patient and visitor access. The hospital’s CMS star ratings rank it among the 391 hospitals with the lowest C. diff rates and among the 705 hospitals patients highly recommend. The hospital has earned a Leapfrog “A” safety grade in 2024 and 2025, holds a CMS 4-star rating, and was named by Forbes as one of “America’s Top Hospitals” for 2026.
