AHN Harmar Neighborhood Hospital, part of Pittsburgh-based Allegheny Health Network, opened in October 2020 and has quickly become a rising star in community healthcare, earning the Press Ganey “Human Experience Guardian of Excellence Award” for emergency care in both 2023 and 2024. Driven by its mission of “neighbors caring for neighbors,” the hospital has introduced creative, patient-centered innovations to enhance the care experience, such as offering locally delivered meals via DoorDash and nutritional oversight from a registered dietitian, raising food and dietary satisfaction to match the top-tier performance of its clinical teams. Pediatric care has also been thoughtfully enriched, with a vibrant ocean-themed mural painted by a local student bringing comfort to young patients, and “Jared Boxes” filled with toys and activities providing cheerful distractions during hospital visits. The hospital is deeply rooted in its community, partnering with local organizations and empowering team members to deliver personalized, compassionate care. The hospital continues to outperform national benchmarks, consistently achieving top 10% performance outcomes across key patient care metrics.
