Ms. Williams serves as president of Carilion Giles Community Hospital and also oversees operations at Carilion Tazewell (Va.) Community Hospital, leading access expansion across rural southwest Virginia. With more than 25 years at Carilion Clinic, she has driven significant growth in specialty access, bringing services such as ear, nose and throat, urology, neurosurgery, pulmonology, cardiology and orthopedics to local communities. She played a key role in advancing the system’s swing bed strategy, increasing volumes while enabling patients to recover closer to home and easing capacity constraints at tertiary facilities. Ms. Williams also led the deployment of robotic support team members at Giles, making it the first hospital in western Virginia to adopt this innovation to enhance staff and patient experience. She expanded virtual and telemedicine services at Tazewell to increase access to specialty care in remote areas. Recognized with Carilion’s highest honor, the “President’s Award,” she aims to advance rural care delivery through innovation, workforce support and community-focused leadership.
