Mr. Hatfield leads Klickitat Valley Health, a rural critical access hospital, having risen from a janitor at the organization to its chief executive. Mr. Hatfield spearheaded the rapid implementation of a new cloud-based EHR platform and data center in just seven months, consolidating disparate systems onto a single platform and delivering significant gains in operational agility, cybersecurity, and clinician and patient satisfaction. He also implemented AI-driven automation for denials management, eligibility checks and remittance posting, achieving a 400% return on investment and recovering more than $1 million annually, while shifting the organizational culture toward employee-driven innovation. Mr. Hatfield is a prominent advocate for rural healthcare sustainability, engaging legislative representatives through the Washington State Hospital Association’s public policy committee on Medicaid and Medicare reimbursement reform. He serves on the board of the Association of Washington Public Hospital Districts and the executive boards of The Rural Collaborative and the Rural Health Enterprise. The hospital received a “Best Regional Hospitals” designation from U.S. News & World Report in 2025.
