Mr. John is CEO of NYC Health + Hospitals/Metropolitan, a 338-bed acute care teaching hospital that logs more than 400,000 outpatient visits and more than 70,000 emergency visits annually. His background as the hospital’s former CFO informs his approach to aligning clinical, operational and financial priorities for a predominantly immigrant, working- and lower-income community. In 2025, under his leadership, Metropolitan completed its Joint Commission survey successfully, became the first hospital in the world to earn “Pathway to Excellence with Distinction,” and maintained its ranking as the No. 1 hospital in the nation for health equity and inclusivity from the Lown Institute. He has directed $130 million in capital projects, including a $100 million emergency department expansion and $30 million operating room modernization, alongside new rehabilitation and MRI facilities. Under Mr. John, the hospital reduced hospital-acquired pressure injuries and catheter-associated urinary tract infections by more than 75%, while a systemwide shift in observation policy generated an estimated $20 million in annualized revenue. Employee engagement scores rose to the 99th percentile nationally in 2025, marking a 20% increase since 2023. Mr. John previously served as Metropolitan’s deputy executive director and CFO from 2021 to 2024, after holding CFO roles at NYC Health + Hospitals/Lincoln in Bronx, N.Y. and Interfaith Medical Center in Brooklyn, N.Y.
