Mr. Qualls leads three hospitals: Banner North Colorado Medical Center in Greeley and Loveland, and Banner Ft. Collins Medical Center, all part of Phoenix-based Banner Health. During the last year, growth was a significant part of market success with an 11% increase in surgical volumes in neurosurgery, joint replacement and cardiovascular leading the way, while also increasing overall market share. Budget outperformance showed a positive variance of 177% and $36 million better than the prior year. In January, a nationally recognized selfcare program to help reduce burnout began, making it the first healthcare organization in the U.S. to obtain H.O.P.E. “platinum” certification focused on suicide prevention. Employee engagement increased over the previous year and The Maslach Burnout scores, the gold standard psychological assessment to measure occupational burnout, decreased 9.3%. The focus on caring for employees decreased total turnover for RNs and all staff, exceeding system targets. National Database of Nursing Quality Indicators, which are specific clinical metrics measuring direct impact of nursing care on patient safety and health outcomes, were better than peer groups for all quarters reported. Quality data from the Society for Thoracic Surgery showed North Colorado Medical Center having the region’s highest scores for transcatheter aortic valve replacement and coronary artery bypass graft surgery procedures. Banner Health recently committed to a nine-figure investment to expand acute care and ambulatory sites in its northern Colorado market. Mr. Qualls, with 29 years of healthcare experience, has been a Banner Health CEO for four years.
