As CMIO at Independence Health System/Butler Memorial Hospital, Dr. Plank has championed the use of EHR optimization to improve both clinician efficiency and patient care. With over 20 years of experience in family medicine, she has led efforts to streamline documentation, ensuring staff complete their work without taking charts home after long shifts. Her focus on patient engagement tools has strengthened chronic disease management, particularly through enhanced communication via the patient portal. By helping diabetic patients track glucose and A1C readings more effectively, she has demonstrated the power of technology in improving long-term health outcomes. Dr. Plank prioritizes the human experience in healthcare, balancing the use of data with personalized, patient-centered care.
