With over 19 years as a hospitalist and more than a decade in clinical informatics leadership, Dr. Frase has played a pivotal role in transforming care delivery at Ozarks Healthcare. She has led the integration of specialty-focused programs, including behavioral health, into a unified EHR platform, improving care coordination and efficiency across the rural health system. By implementing a uniform patient record, she has ensured that critical data, like medications, allergies and behavioral health history, is seamlessly accessible to providers, enhancing decision-making and patient safety. Under her leadership, Ozarks Healthcare ranked in the 100th percentile in seven out of 10 EHR support metrics categories in the KLAS Arch Collaborative survey, marking the impact of her initiatives on clinician satisfaction and system usability. She was also instrumental in Ozarks becoming a Certified Community Behavioral Health Clinic, a federal designation that led to the creation of a crisis stabilization center and plans to hire 20 additional therapists. Dr. Frase was recognized as a 2024 Healthcare Information and Management Systems Society “Senior Executive Changemaker in Health”.
