With over 30 years in nursing and extensive leadership experience in both clinical operations and health IT, Dr. Carpenter serves as system CNIO at University Hospitals. She leads technology-driven strategies to enhance patient safety, reduce caregiver burden and optimize nursing workflows. Under her guidance, the system transitioned to Epic EHR, a two-year transformation that improved clinical decision support and operational efficiency. She is also spearheading the “UH Intelligent Hospital Room” project, integrating AI, virtual nursing and remote acute care technology to reimagine care delivery models. Her pandemic-era leadership in the system’s hospital incident command system introduced iPads for patient-family communication. Beyond informatics, Dr. Carpenter holds dual leadership roles as CNO for UH MacDonald Women’s Hospital and UH Rainbow Babies & Children’s Hospital, both based in Cleveland.
