Ms. Shook serves as the executive leader for enterprise technology strategy and operations at Midland Health, aligning digital priorities with clinical excellence, operational resilience and long-term system growth. She oversees infrastructure, enterprise applications, end-user computing, cybersecurity, data and analytics, and communications services, with a governance approach that balances innovation with risk management. A defining achievement of her tenure is leading the full technology strategy for a new 200-bed inpatient behavioral health hospital, including infrastructure, clinical systems integration, workflow design, go-live readiness and stabilization. She has also strengthened connectivity and standardization across 26 regional private medical facilities affiliated with Midland Health throughout the Permian Basin and Eastern New Mexico. Under her leadership, Midland Health advanced revenue cycle enablement through modernization initiatives that improved clean-claim performance and staff efficiency, including secure single sign-on across revenue cycle and enterprise resource planning platforms. She has driven infrastructure modernization and disaster recovery accountability through network transformation, cloud integration, and server and virtualization upgrades that reduced technical debt. Ms. Shook also elevated cybersecurity through identity modernization, firewall and VPN standardization, and automated patching while improving interoperability through Health Level 7 remediation and Logical Observation Identifiers Names and Codes standardization.
