At Children’s Hospital of Philadelphia, Mr. Akhter leads one of healthcare’s most ambitious digital transformation programs. He oversees enterprise technology, data and analytics, AI, automation and cybersecurity for the system, advancing a bold vision to build an intelligent patient- and provider-centered organization that predicts needs, personalizes care and optimizes operations. Under his leadership, CHOP achieved Healthcare Information and Management Systems Society “Stage 7” for inpatient and outpatient, Epic “Honor Roll” statuses that advanced to “Magna Cum Laude” this year, and College of Healthcare Information Management Executives “Digital Most Wired Level 8” recognition. Mr. Akhter has scaled AI and automation across the enterprise, deploying 26 models and solutions that save thousands of hours monthly, while leading national adoption of Epic’s generative AI tools for clinical documentation, messaging and care insights. These digital assistants are embedded into workflows to improve efficiency and restore clinician time. He also oversees the expansion of digitally enabled care models, which now serve more than 50,000 patients through remote monitoring, virtual care and eConsult models, reducing readmissions and accelerating access. Mr. Akhter is also modernizing the system’s technology core through a full cloud migration. Additionally, he established a data trust office to ensure high-quality, governed AI-ready data. To prepare the workforce, he founded a digital university and reskilling program, which has now trained more than 10,000 employees in AI, automation and emerging technologies.
