Mr. Harlan holds the director of information technology role at Redlands Community Hospital, bringing a registered nurse’s clinical perspective to enterprise technology strategy. In his role, which is equivalent to CIO, he leads strategic technology investment to improve quality, safety and efficiency, overseeing the hospital’s full application portfolio to ensure tools are meaningful and usable for clinicians. Mr. Harlan develops comprehensive three- to five-year technology roadmaps aligned to organizational growth, regulatory requirements and community needs, built through close partnership with physicians, clinical leaders and business stakeholders. He drives IT governance and performance standards in collaboration with executive leadership while overseeing multi-million-dollar modernization projects with strong financial accountability. Anchored in a rigorous IT service management framework, he focuses on resource optimization, workflow streamlining and strengthening the hospital’s cybersecurity posture. His technical depth spans enterprise data warehousing, structured query language, integration, secure file transfer protocol and robotic process automation, supporting initiatives such as hospital care at home, digital front door and automation programs that reduce operational friction and support uninterrupted patient care.
