Mr. Carroll leads the organization’s information solutions department, which has earned Healthcare Information and Management Systems Society “Most Wired” recognition for the ninth consecutive year thanks to its commitment to leveraging technology for the betterment of care quality, safety and access. Infrastructure modernization highlights include deploying an enterprise resource planning system that consolidated six legacy systems into a single enterprise platform, creating more agile and scalable operations. Mr. Carroll also led the technology vision for the design and construction of a new patient tower that opened in December 2025, incorporating advanced patient- and clinician-centric technologies directly into care settings. New technology designed to enhance safety, efficiency, and the patient and family experience includes smart room technology such as digital whiteboards and automated, patient-specific fall risk and infection control protocols. It also includes real-time location services, advanced code cart management and integrated physical security management systems. Mr. Carroll has advanced multiple cross-functional AI initiatives across the organization, including AI-enabled recommendations to improve emergency department efficiency, a generative AI digital assistant for web conferencing to streamline collaboration, and ambient technology that reduces documentation time and clinician burnout.
