Ms. Moran leads the development and operations of enterprise technology and AI enablement across the integrated academic health system, which includes founding members Massachusetts General Hospital and Brigham and Women’s Hospital. Leading a team of more than 1,800 digital experts, she is working to employ a number of digital innovations to enhance patient access and care coordination, including the implementation of ambient clinical documentation AI that supports more than 4,000 providers, reducing after-hours documentation time and improving both visit flow and clinician focus during patient encounters. These capabilities also include the implementation of conversational AI pilot programs to help individuals more easily schedule and manage appointments. Mass General Brigham is now expanding use of AI to equip and empower researchers to streamline clinical trial matching and research workflows, and is advancing a secure enterprise data platform to optimize research operations and expand data available to investigators. Through her team’s successful implementation of new enterprise AI platforms, staff have secure access to productivity tools and virtual agents that improve operational efficiency and digital fluency across the workforce. Ms. Moran was appointed to Massachusetts Governor Maura Healey’s 2024 AI Task Force to strengthen the state’s tech competitiveness.
