Mr. Young has served as CIO of Berkshire Health Systems since 2009, leading technology strategy for a private, nonprofit rural health system serving Berkshire County and surrounding communities. He manages and assesses IT resources to support patient care and enterprise performance, including maintaining a long-term technology strategy that established a health information exchange across the Berkshires. Under his leadership, Berkshire has earned the College of Healthcare Information Management Executives “Digital Health Most Wired” recognition for five consecutive years, most recently achieving “Level 8” for both acute and ambulatory settings. He has advanced digital maturity across clinical quality and safety, analytics and data management, cybersecurity, infrastructure, patient engagement and innovation, helping the system rank among more than 50,000 represented facilities. Notable initiatives under his guidance include redesigned integrated care planning and patient education documentation that resulted in no care-plan citations on the most recent Joint Commission survey, and synoptic reporting embedded into surgeon workflow to support Commission on Cancer accreditation requirements. He also led the deployment of secure ambulatory patient messaging that improved no-show rates for outpatient rehab and MRI, and expanded virtual capabilities including provider virtual rounding and a virtual nursing pilot. Mr. Young serves as a board member of the Massachusetts Health Data Consortium, is a Healthcare Information and Management Systems Society fellow, and also serves on the board of Adams Community Bank.
