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Mark Zeman

CIO and CISO

SUNY Upstate Medical University

Syracuse, NY

As CIO and CISO at SUNY Upstate Medical University, Mr. Zeman leads enterprise information management and technology across the Upstate Health System, research operations and the colleges of medicine, nursing, health professions and graduate studies. He partners with senior leadership on strategy, policy, budgeting and governance across clinical, financial, education, research and analytics domains, building a culture centered on innovation, delivery and cross-functional partnership. His leadership philosophy prioritizes workforce empowerment and professional development, reflected in organizational recognition on Foundry’s Computerworld “Best Places to Work in IT” 2026 list, where it ranked No. 25 among worldwide large organizations and earned a top-10 ranking globally for career development. He leads an information management technology division of more than 400 IT professionals, supporting more than 18,600 users, 23,000 devices and 400 locations. Internal survey results show 93% of employees would recommend the division as a great place to work. Under his direction, Upstate launched the nation’s first drone transport system dedicated to healthcare, completing more than 7,000 deliveries and achieving the first Federal Aviation Administration-approved healthcare production delivery across an interstate. He has also expanded automation through autonomous robots that have completed more than 60,000 on-demand deliveries, saving staff nearly 5,000 miles of travel. In parallel, he established an advanced analytics and data solutions team that has supported Upstate’s data transformation and realized $19.6 million in savings.

Becker's Recognition

Mark Zemanhas been named a Becker's honoree on the lists below.

2024 Winner

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CIOs of Hospitals and Health Systems to Know

Chief information officers utilize new and innovative technologies to optimize, streamline and improve healthcare delivery. The featured IT executives are leading strategic initiatives that benefit patients and providers. In collaboration with their talented teams, they are modernizing their hospitals and health systems by implementing new EHR systems, cybersecurity softwares and telehealth services.

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2026 Winner

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135 Hospital and Health System CIOs to Know

Chief information officers utilize new and innovative technologies to optimize, streamline and improve healthcare delivery. The featured IT executives are leading strategic initiatives that benefit patients and providers. In collaboration with their talented teams, they are modernizing their hospitals and health systems by implementing new EHR systems, cybersecurity softwares and telehealth services.

CIO & IT Executive

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