University Hospitals’ CIO, Mr. Eardley, leads enterprise IT strategy for a health system of more than 30,000 caregivers across 21 hospitals, more than 50 health centers and outpatient facilities, and 200-plus physician offices in 16 counties. He oversees the EHR and clinical IT systems, information security, infrastructure, digital solutions and enterprise analytics, and IT innovation and development. He is known for a clear technology philosophy centered on making tools simple, intuitive and mobile for patients and caregivers. This year, he led continued optimization of the EHR used by more than 27,000 clinical caregivers and 5,000 providers, delivering time-saving enhancements that expanded patient scheduling access, automated waitlist programs, strengthened outreach tools to support outcomes, and piloted AI capabilities to improve efficiency and experience. He has also driven the system’s transition toward cloud-based computing, including migration to Microsoft Exchange Online and the move of more than 250 million files and 250 terabytes of data from on-premises servers to the cloud. Mr. Eardley co-chairs the system’s Digital Consumer Journey Council and the Emerging Technology Council, aligning digital access and innovation priorities with operational needs.
