Ms. Jordan sets the vision and strategy for talent acquisition and management, culture, wellness, change and development, and total rewards for Virtua Health’s more than 16,000 colleagues. Since 2019, she has led the “Culture of WE” and expanded belonging and engagement work supported by colleague communities that promote mentorship, education and respect across the organization, including groups for Black and African American colleagues, women, Asian colleagues, LGBTQ+ colleagues, veterans, young professionals, Hispanic and Latin colleagues, and neurodivergent/differently abled colleagues and allies. In 2025, Ms. Jordan introduced a refreshed set of four guiding principles encouraging team members to care compassionately, communicate thoughtfully, invite belonging and deliver excellence, paired with experience-based training for all colleagues to reinforce the link between culture, quality, safety and experience. She expanded workforce support by implementing Lyra Health as the employee assistance program to improve access to mental health services, formalized a cohort-based internship program, and redesigned the annual review process to enable greater differentiation and recognition. The system exceeded participation goals on the 2025 colleague culture survey with 84% participation and a statistically significant improvement in the engagement indicator versus 2023. She also established the “WE Thrive” wellbeing program, which earned NJBIZ’s “Healthcare Heroes” award for workplace wellness in 2024, and the system continues to be recognized as an employer of choice through honors including Forbes’ “Best-in-State Employers.”
