In his 11 years as the top human resources executive for Roswell Park Comprehensive Cancer Center, Dr. Douglas has led major initiatives in support of significant employee engagement, leading to staff growth each of the past 10 years and a staff retention rate five points higher than the national healthcare average. New programs initiated under his leadership include Roswell Park’s first formal corporate social responsibility program, an organizational development unit, additional resources for staff engagement and the multiyear collaborative effort to onboard a new resource management system. Dr. Douglas leads payroll and benefits, employee and labor relations, human resources information systems, human resources transformation and quality, classification and compensation, organizational development, recruitment, and retention work at the 127-year-old cancer center. He also helped cement Roswell Park as one of the top employers in the state of New York, as reflected in numerous surveys conducted by outside groups. After 28 years as an executive leader in human resources management, Dr. Douglas has driven human resources engagement and staff accountability that enable high levels of achievement across an organization’s core mission areas. Under his leadership, the institution has experienced success in strengthening the relationships with unions and community partners. Human resources has also supported Roswell Park in earning the highest possible rating of “exceptional” from the National Cancer Institute in 2024, and in early 2025 the center achieved Magnet status for nursing excellence.
