Mr. Jackson leads enterprise human capital strategy for Texas Children’s Hospital, one of the world’s leading pediatric and women’s health systems, supporting more than 16,000 teammates across multiple hospitals and care sites in Greater Houston and Austin, as well as Texas Children’s Health Plan. Mr. Jackson further unified the organization’s human resources vision and mission, advanced a multi-year workforce strategy, and strengthened human resources governance and operating models to support clinical, operational and financial priorities across a complex, multi-site system. He has driven revisions to workforce processes, advanced the use of data to inform workforce stability and planning, strengthened recruitment and retention strategies, and supported consistent human resources governance across diverse care environments. In partnership with executive leadership, Mr. Jackson helped integrate organizational values across the employee lifecycle and align human resources engagement priorities with patient experience outcomes. He also led a systemwide workforce metrics effort to enhance enterprise visibility and alignment, and partnered with clinical leaders to support workforce stability in high-acuity units. His holistic approach to human resources balances operational execution with culture and accountability to support sustained organizational performance.
