Ms. Harper serves as vice president of human resources at Orlando Health, where she leads systemwide recruitment, engagement and retention strategies to align people initiatives with business growth and organizational performance. During a period of unprecedented expansion, where the system grew from approximately 20,000 to more than 40,000 team members, she played a key role in integrating seven hospitals while maintaining a strong, inclusive and mission-driven culture. She implemented the system’s team member voice strategy, achieving current engagement scores of 83%, placing the organization in the top decile nationally, with participation rising to 73% and newly acquired regions improving into the top 25% of performers. Guided by feedback, she expanded benefits to include four weeks of paid parental leave and increased fertility assistance to a $25,000 lifetime maximum, providing more than $2.1 million in support, while also tripling adoption assistance to $15,000 annually. She launched the Orlando Health School of Health Sciences to address hard-to-fill roles, including Florida’s only hospital-based echo sonography program, a surgical tech in training program with 81 graduates, and paid medical assistant apprenticeship and certification pathways that reinforce a hire-for-culture, train-for-skill model. In prior leadership roles at Orlando Health, she improved 90-day and one-year turnover by 10% and reduced overall staff turnover by 28% through a multiyear retention strategy, helping the organization earn consistent national workplace recognition from Fortune, Glassdoor and other reputable organizations.
