Ms. Goyette drives systemwide strategy and transformation, building a partnership ecosystem that expands access, affordability and innovation. In 2025 she launched “HHC 24/7” with AI company K Health, delivering round-the-clock virtual primary care used by more than 10,000 patients in four months. She accelerated retail and urgent care growth, with retail visits up 17% and urgent care up 13%, and adding 10 HHC-GoHealth centers, multiple Hartford HealthCare Medical Group sites, OnMed’s first airport clinic, Walgreens same-day clinics. She also expanded One Medical in Fairfield County. Her care alignment team strengthened referral scheduling and navigation, achieving a 61% reach rate and 73% scheduling success at One Medical, with similar gains across GoHealth and HHC Medical Group. As executive sponsor of the annual improvement priority, Ms. Goyette drove an 11% increase in primary care access, with over 126,000 visits. She scaled ambulatory surgery and endoscopy to over 100,000 procedures annually across 21 centers, shifting from 6% to 43% performed outside hospitals, while leading 69 ambulatory and 45 retail/urgent projects, earning recognition such as Leapfrog’s 2024 “Top ASC” award. She also chairs the strategic initiatives committee, overseeing more than $70 million in new business annually.
