Ms. Higgins serves as the chief transformation officer for UNC Health, where she is responsible for leading the organization’s strategy and transformation efforts, championing the system’s “ForwardTogether” 2030 vision and priorities. She oversees several functions, including strategic planning, strategic change management, transformation program management and the ForwardTogether 2030 Transformation Office. Ms. Higgins is passionate about helping individuals and organizations maximize their potential. She joined UNC Health in 2008 as its first vice president of strategic planning and has led numerous teams over the years, always focused on strategy, innovation, change and growth. She came to UNC Health from The Boston Consulting Group, a global strategy consulting firm.
