Dr. Ratcliffe serves as vice president and chief clinical transformation officer for Saint Peter’s Healthcare System, overseeing all initiatives related to clinical integration, clinical effectiveness and documentation, and care management. Her main focus is on reducing length of stay and resource utilization, while still enhancing quality care. Serving as the champion of the $12 million expansion and modernization of Saint Peter’s Family Health Center, completed in March 2024, Dr. Ratcliffe is committed to reducing the impact of social determinants of health on patients. Thanks to the newly expanded facility, the center’s capacity increased from 60,000 annual visits to 100,000. Dr. Ratcliffe’s efforts have also led to partnerships with ride-share programs to help patients with transportation needs, education about available assistance and benefits, connections with community resources, and the launch of the onsite Market at Saint Peter’s to provide food, hygiene products and baby care products. Dr. Ratcliffe was named NJBIZ’s “2023 Healthcare Hero for Public Health” for her work.
