Mr. Thielman provides vision and leadership for the development, implementation, and execution of technology and biomedical engineering initiatives across a fully integrated network spanning five hospital campuses, 30 ambulatory sites, and a variety of administrative and specialty centers. He has built strong partnerships with clinical and business stakeholders throughout the organization, including leading the implementation of a comprehensive EHR and revenue cycle system that has served as a foundation for continuous improvement and operational alignment. Mr. Thielman spearheaded the development of the Scripps Health Operations Command Center, a centralized hub that integrates real-time data, advanced technology, and multidisciplinary expertise to improve patient flow, throughput, and discharge timeliness across all five hospital campuses, most recently adding a central cardiac patient monitoring hub to the initiative. Under his leadership, the system’s consumer-facing digital capabilities have expanded significantly, with new features including expanded online scheduling, automated waitlists, on-demand telemedicine, and published wait times for emergency departments and urgent care centers. These measures are all designed to improve patient access and experience. Mr. Thielman has also established an enterprise AI governance framework that blends safety, trust and measured decision-making, while overseeing a portfolio of more than two dozen AI solutions spanning clinical documentation, imaging, revenue cycle and safety. His leadership has helped Scripps Health earn the College of Healthcare Information Management Executives’ “Digital Health Most Wired” designation for both ambulatory and acute care in 2025.
