Ms. Caldwell leverages her more than 20 years of work experience in the healthcare industry to manage member enrollment eligibility, member connectivity, participant resources and service coordination for UPMC Health Plan. Her work helps to improve health outcomes for vulnerable members who qualify for medical assistance and Medicare or who require a nursing facility level of care. She also regularly leads the CHC Coalition meetings, where other Pennsylvania-based managed care organizations discuss best practices and trends. Ms. Caldwell is currently a member of the National Association of Health Service Executives, a member of the University of Pittsburgh Center for Minority Health, and a board member with Gwen’s Girls, an organization offering programs, education and experiences to the area’s at-risk children and young adults.
