Launched in 2023, the Mass General Brigham ACO has rapidly expanded its data and care coordination infrastructure to deliver more personalized, member-centered care. A digitally enabled onboarding process has driven strong early engagement. The ACO has redesigned its care management model to support access across hospital, community and home settings through multidisciplinary teams, including community health workers and pharmacists. Led by Mass General Brigham Health Plan, the organization is advancing pilots focused on reducing emergency department utilization and improving outcomes for members with heart failure and diabetes.
