As enterprise leader of quality and safety at NewYork-Presbyterian, Dr. Fertel has overseen a restructuring of the system’s approach to quality and safety with is a significant, proactive focus on harm prevention. Quality and safety professionals have been localized with central oversight, and bedside rounding and engagement with clinical staff has become the norm. Under his leadership, the quality team serves as trusted partners to the departments and units. Dr. Fertel has overseen numerous initiatives including “Leading with Safety Quality and Experience”, a Safety Culture Refresh, Lessons Learned and the inaugural tripartite NYP Quality in Care Symposium in partnership with Weill Cornell Medicine and Columbia Doctors. Thanks in large part to his leadership, NYP has achieved top tier quality and safety rankings, including 5-star ratings for quality from CMS and a place on the U.S. News & World Report Honor Roll, among others.
