Cedar is a financial experience platform for healthcare providers, integrating insurance, benefits and financial data to create simplified, patient-friendly billing that increases payments and trust. In 2024, Cedar expanded affordability pathways, leveraging AI-powered technology to assist with Medicaid enrollment, provider charity programs and HSA utilization, making healthcare more accessible. The company also introduced “Cedar Support,” an AI-enabled automation suite featuring live voice agents, chatbots and large language model-driven self-service tools, projected to reduce call volume by 30%. Additionally, Cedar launched “PFX Benchmarks,” healthcare’s first standardized measure of the patient financial experience, helping providers assess and improve their financial interactions with patients.
