Dr. Thompson provides strategic, clinical and operational leadership across Jackson South and Jackson West Medical Centers, overseeing quality, patient safety, regulatory readiness, medical staff governance and performance improvement. She also serves as interim chief of staff and interim medical executive sub-committee chair at Jackson West, guiding credentialing, peer review and medical staff development while advancing evidence-based protocols such as enhanced recovery after surgery pathways and patient-centered time-outs. Under her leadership at Jackson South, the organization achieved 76% sepsis compliance, a 36% reduction in mortality index, a 33% reduction in surgical site infections and a 60% increase in palliative care consultations, alongside improved operating room first case on-time starts and expanded mortality case screening. At Jackson West, she drove 80% sepsis compliance, a 75% reduction in patient safety indicator 12 and an 80% reduction in surgical site infections, while achieving top system performance for operating first case on-time starts and increasing palliative care consultations by 53%. Her work also delivered a 100% increase in mortality cases screened by the quality team at both campuses, and exceeded inpatient and observation length of stay targets at Jackson West. Dr. Thompson has earned the Jackson Health System “Transformation Champion Award” and multiple Press Ganey distinctions, including the “Guardian of Excellence Award.” With a background in anesthesiology leadership and operational efficiency, she is also an educator and mentor through programs at the University of Miami and Nova University.
