Ms. Allen is in charge of strategic direction and operational management for primary care and specialty outpatient clinics at MSU. She has led the standardization of MSU’s patient care team and identified and articulated a strategic vision for clinical operations. She is also an advisor for MSU’s executive leadership team. She spent 18 years as a nursing professional, implementing evidence-based practices and improving overall patient satisfaction. Before joining MSU, she served as COO at a critical access hospital for eight years. In 2022, she partnered with MSU’s CMIO to optimize the system’s EHR. She also led MSU to a lower-than-average staff turnover rate.
