New York nursing home partners with Medline for staff education

St. Patrick's Home for the Aged in New York City partnered with Medline — a clinical solutions provider serving the healthcare industry — to engage staff in an educational initiative to improve quality and patient safety.

The program — dubbed INTERACT eCurriculum — provides online training and educational resources to long-term care facilities. The program can help reduce avoidable acute care transfers by as much as 24 percent, according to a 2010 study published in the Journal of the American Geriatrics Society.

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In less than one year, the entire staff at St. Patrick's has completed the educational program. This includes nurses, certified nursing assistants, rehabilitation staff, housekeeping and administration.

"Our residents are like family and we don't want to send anyone unnecessarily to emergency rooms," said Joan Deignan, staff educator at St. Patrick's. "The role-specific modules were a natural fit with our mission to bring compassion, interest and care to everything we do. Medline helped us every step of the way so we can continue delivering high quality, person-centered care."

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