Majority of Patients Believe Their Physicians Listen “Carefully”

A majority of adult patients aged 18 and older believe their physicians “always” or “usually” listen to them carefully, according to recent statistics from the Agency of Healthcare Research and Quality’s Medical Expenditure Panel Survey.

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The survey includes more than 155 million adult patients who had a physician visit in 2009. Here is a detailed break-out of patients’ perception of their physicians’ listening skills based on age:

Patients aged 18-44
Always listened to them carefully — 57.4 percent
Usually listened to them carefully — 30.5 percent
Sometimes/Never listened to them carefully — 11.1 percent
Non-response — 1.0 percent

Patients aged 45-64

Always listened to them carefully — 60.4 percent
Usually listened to them carefully — 30.8 percent
Sometimes/Never listened to them carefully — 7.7 percent
Non-response — 1.1 percent

Patients aged 65 and older
Always listened to them carefully — 67.1 percent
Usually listened to them carefully — 26.2 percent
Sometimes/Never listened to them carefully — 4.7 percent
Non-response — 1.9 percent

Source: AHRQ

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