Researchers implemented a 24-hour visitation policy at Morristown (N.J.) Medical Center during 2012. Between March and October of that year, 14,444 visitors visited the hospital between 8 p.m. and 5 a.m., but complaints from patients and visitor did not increase.
Sign up for our FREE E-Weekly for more coverage like this sent to your inbox!
The expanded policy correlated with an uptick in patient satisfaction scores. Both family members and patients expressed appreciation over the flexibility of visiting hours in reducing daily schedule disruptions.
In addition to increasing patient satisfaction the 24-hour visitor policy may improve clinical outcomes, though the relationship remains somewhat speculative, according to a news release.
More Articles on Quality:
Pennsylvania Releases Hospital Performance Report
5 Stories, Studies on Pediatric Care
8 Stories, Studies on Antibiotics
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
