5 things to know about the CAHPS Cancer Care Survey

The new CAHPS Cancer Care Survey, developed and tested by the American Institutes for Research and Rochester-based Mayo Clinic, focuses on assessing cancer patient experience in outpatient and inpatient settings.

Here are five things to know about the new survey:

1. The survey includes three parallel instruments that are specific to the major cancer treatments: radiation oncology, medical oncology and cancer surgery.

2. The three instruments build on the CAHPS Clinician & Group Survey to assess experiences of care that matter to cancer patients.

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3. The instruments are available in both Spanish and English.

4. The survey generates 10 measures — both composite and single-item — of cancer patient experience, including:

•    "Getting timely appointments, care, and information (composite measure)"
•    "How well the cancer care team communicates with patients (composite measure)"
•    "Patients' rating of the cancer care team (single-item measure)"

5. The CAHPS Cancer Care Survey can be used in numerous settings, including independent community oncology practices; cancer centers at community hospitals; cancer centers at academic medical centers (including those designated as comprehensive cancer centers by the National Cancer Institute).

The Agency for Healthcare Research and Quality helped fund the development of the survey.

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