CVS expands prescription-reading tech to all locations

CVS is now offering Spoken Rx — a feature that reads patients their prescription information aloud — across all of its pharmacy locations. 

The feature is available at no extra charge to patients through the CVS Pharmacy App. It was developed in partnership with the American Council of the Blind and is meant to help people with visual impairments and those who have trouble reading standard print labels, according to a Nov. 30 news release. A standalone speaker device with the technology is available for patients without a smartphone. 

"We continue to remove barriers to healthcare for all patients, and this in-app technology furthers our commitment by providing patients added flexibility and independence," said Jared Tancrelle, senior vice president of store operations at CVS Health. "Our patients are increasingly digitally connected, so digital tools like Spoken Rx are a priority for us as we listen to feedback and adapt our suite of pharmacy services and programs to ensure we're best meeting the needs of all consumers." 

CVS first introduced Spoken Rx at 1,700 of its stores in 2020.

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