For the study, researchers analyzed encounter data from a direct-to-consumer telemedicine platform. They examined data for 12,842 virtual consultations with pediatric patients who received care for respiratory tract infections.
They found that providers prescribed antibiotics in 55 percent of the consultations. The provider was more likely to receive a five-star rating from the parent when an antibiotic was prescribed.
Although pediatricians prescribed antibiotics at a lower rate than physicians in other specialties during telemedicine visits, their satisfaction scores were higher.
More articles on patient engagement:
What a home appliance retailer can teach hospitals about patient satisfaction
Viewpoint: Patient narratives should be part of medical education
6 global health threats for travelers this summer: Physicians weigh in
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