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As healthcare systems race to modernize the patient experience, one truth has emerged across the industry: excellent digital care is not about the technology itself, but about what it enables. Becker’s asked dozens of healthcare leaders and executives — from…

In most industries, the last mile is where complexity—and cost—quietly accumulate. Healthcare payments are no different. Hospitals and health systems have spent years optimizing front-end workflows like prior authorization and denials management. But one of the most persistent sources of…

Hospital rankings and ratings remain a visible part of healthcare, but some CEOs say their focus is less on the grade itself and more on whether the underlying measures can guide operations, quality improvement, patient experience or financial stability. Becker’s…

When Richard Lofgren, MD, joined Oklahoma City-based OU Health as its inaugural president and CEO in 2022, the health system had recently launched as Oklahoma’s only comprehensive academic health system, bringing together the former OU Medicine hospitals, clinics and physician…

Matt Troup will depart as president and CEO of Conway (Ark.) Regional Health System to accept an out-of-state market president role, effective July 17. Mr. Troup has served as president and CEO since August 2015, according to a May 28…

The Coalition of Health AI has released guidance on AI governance for health systems. The organization, which includes health systems, universities and tech companies, suggests eight critical elements: organizational AI policy, organizational structure, organizational resources, responsible AI lifecycle management, risk…

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