How UNC Health reduced nurse turnover by 20%

Chapel Hill, N.C.-based UNC Health has reduced nurse turnover by 20% with its UNC Health for Me program.

The six-pillar program was designed to increase meaningful personal connection, optimize best practices and support well-being. It uses artificial intelligence to give leaders insights to empower frontline workers as well as streamline administrative load, remind them of important dates and milestones, and identify workforce trends impacting performance.

"Our team within human resources has developed a retention dashboard that helps leaders see which people are leaving, why they leave, what their performance was, and what type of people are leaving," Tanya Content, system vice president of talent at UNC Health, told Becker's. "We're now starting to focus on how we take that and incorporate it into our retention tool that helps our leaders make better decisions with a data driven approach."

Since implementing the program, UNC Health has reduced nurse turnover by 20% and saved roughly $5.4 million annually. The program was initially piloted at one facility in 2019, and was expanded to all of the system's hospitals and clinics in June.

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