The following list ranks the Honor Roll hospitals according to the percentage of patients who reported they would “definitely” recommend the hospital to others, according to HCAHPS survey data reported to CMS.
1. Massachusetts General Hospital (Boston) — No. 2 on Honor Roll, 90 percent of patients would recommend the hospital.
2. Mayo Clinic (Rochester, Minn.) — No. 1, 89 percent
3. Cleveland Clinic — No. 4, 87 percent
4. Johns Hopkins Hospital (Baltimore) — No.3, 86 percent
5. Brigham and Women’s Hospital (Boston) — No. 9, 86 percent
6. Duke University Hospital (Durham, N.C.) — No. 14, 84 percent
7. University of Washington Medical Center (Seattle) — No. 11, 83 percent
8. UCSF Medical Center (San Francisco) — No. 8, 82 percent
9. Northwestern Memorial Hospital (Chicago) — No. 10, 80 percent
10. New York-Presbyterian University Hospital of Columbia and Cornell — No. 6, 79 percent
11. Cedars-Sinai Medical Center (Los Angeles) — No. 12 (tie), 79 percent
12. NYU Langone Medical Center (New York City) — No. 15, 78 percent
13. Barnes-Jewish Hospital/Washington University (St. Louis) — No. 17, 78 percent
14. UCLA Medical Center (Los Angeles) — No. 5, 77 percent
15. Mount Sinai Hospital (New York, N.Y.) — No. 16, 74 percent
16. Hospitals of the University of Pennsylvania-Penn Presbyterian (Philadelphia) — No. 7, 73 percent
17. UPMC-University of Pittsburgh Medical Center — No. 12 (tie), 72 percent
Editor’s note: HCAHPS data was collected by CMS between 2012 and 2013.
