“Protecting your reputation — the government is going after individuals and organizations these days — in a fraud or abuse communications campaign starts right now. It’s what you do before (not after) that carries the most weight,” she writes.
In the post, she also explains the importance of community and employee support during an investigation. “Shoring up your relationships (in and out of the hospital) and communicating your vision is just as important as your compliance,” she writes in the blog.
To read the full blog post, click here.
More Articles on Hospital Reputation:
8 Best Practices for Managing a Hospital’s Reputation
Communicating a Hospital Crisis: Best Practices for 4 Scenarios
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